What we cover

A complete setup, from first sign-in to first meeting

Whether we installed the room or you’re upgrading an existing space, we’ll configure the Zoom Room to match how your organisation works—then validate everything with real-world testing.

Room & device configuration

Controller pairing, display layouts, room naming, scheduling display setup, and device firmware checks—aligned to your room type and hardware.


Calendar & resource integration

Microsoft 365 or Google Workspace resource calendars, meeting join experience, and room availability—configured and verified end-to-end.


Audio/video tuning & testing

Camera framing, mic pickup, speaker levels, echo control, and content sharing—tested with live calls and documented results.


Security & admin best practice

Account permissions, room passcodes, update policies, and recommended settings—so your rooms stay consistent and manageable.

Training & handover

Make every user a confident host

Role-based training

Short, practical sessions for hosts, reception/IT, and power users—focused on the tasks they actually do.

Simple room guides

Quick-start steps for joining, sharing, switching cameras, and troubleshooting—so meetings start on time.

Handover pack for IT

Configuration summary, device list, and recommended settings—so ongoing management is straightforward.